Description

BallenIsles Country Club is excited to announce this unique opportunity for a personable and organized Part-Time Retail Associate to join our Racquets Team. This individual will serve as the front-line representative of the Racquets Shop, providing exceptional customer service to members and guests while supporting the daily operations of the racquets' facility.

KEY RESPONSIBILITIES:
• Greet members and guests in a courteous, professional manner.
• Assist members and guests with product selection (racquets, paddles, apparel, accessories).
• Operate the POS system for sales, returns, and exchanges.
• Answer phone calls and respond to member inquiries.
• Perform opening and closing procedures for the shop as determined by management.
• Schedule court reservations for tennis and pickleball play, including lessons, clinics, and special events, either in person or over the phone.
• Assist management with rotating stock and creating new and visually appealing displays.
• Restock merchandise as needed.
• Assist with general cleaning of the shop.
• Assist management with monthly physical inventory.
• Provide members and guests with demo racquets and paddles as requested and follow up on outstanding equipment as necessary.
• Maintain knowledge of current merchandise and promotions, including sales and trunk shows.
• Incorporate safe work practices in job performance.

EDUCATION/EXPERIENCE:
High School diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience.

PHYSICAL DEMANDS:
Frequently stands and uses hands, reaches with hands and arms, talks, and hears. Regularly walks, sits, climbs, balances, stoops, and kneels. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.

CERTIFICATES/LICENSES:
None required.

JOB KNOWLEDGE, SKILLS, AND ABILITY PREFERENCES:
• Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English-speaking members, co-workers, and the manuals for the procedures the associates may use are in English)
• Interest or knowledge of the game of tennis and pickleball is a plus.
• Retail sales experience is preferred.
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including weekends and holidays.
• Basic computer and POS system skills.

BENEFITS:
• Employee discounts on merchandise.
• Certain meals provided.

COMPENSATION:
$16 - $20 per hour (Depending on Experience).