Description

Overview

Bluejack National is the first Tiger Woods designed golf course in the United States. We are the #1 rated Residential Golf Course in Texas by GolfWeek and 19th in the country.

**Please provide a cover letter, resume, and references when applying**

**Please no phone calls or direct emails**

POSITION SUMMARY

The Director of Retail is responsible for shaping and managing the merchandise strategy for Bluejack National's retail offerings, creating an exceptional shopping experience that reflects our premium lifestyle. This role focuses on product selection, inventory planning, merchandising, and vendor partnerships, ensuring that every item across each amenity aligns with the expectations of our members and guests. While this role is based within the Golf Department and primarily supports our Golf Shop, the Director of Retail will also oversee merchandise offerings at our full-service spa, The Sanctuary, and our children's amenity, The Fort. It is essential that each of these outlets receives the same level of attention to detail and care as the Golf Shop.

Experience Required

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of experience in golf or Golf Shop retail, complemented by experience in premium, luxury, or lifestyle brands proven expertise in assortment planning, inventory management, and product selection.
• PGA Membership is encouraged / not required
• Strong analytical skills and ability to use sales data to drive purchasing decisions.
• Excellent negotiation and vendor management skills.
• Strong organizational, verbal, and written communication skills.
• Proficiency with Microsoft Office Suite (Excel, Outlook) and familiarity with inventory/POS systems.
• Prior experience with Northstar CMS is a plus.
• Flexibility to work weekends, holidays, and varying schedules as required by golf operations and Director of Golf
• Experience providing excellent customer service in a fast-paced environment

Essential Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Lead merchandise strategy for The Golf Shop, and other retail outlets including The Sanctuary (spa) and The Fort (children's amenity), ensuring a cohesive, high-end shopping experience.
• Plan, source, and purchase merchandise across categories, balancing style, quality, member preferences, and profitability.
• Monitor inventory levels, sales trends, and product performance, making data-driven decisions to optimize assortments.
• Collaborate with vendors and brands to negotiate terms, manage orders, and coordinate deliveries.
• Develop and implement visual merchandising standards that reflect Bluejack National's premium lifestyle brand.
• Maintain accurate inventory records and ensure timely stock replenishment to meet member demand.
• Partner with internal teams, including Recreation and Wellness, to integrate merchandise strategy with overall community experiences and events.
• Gather and analyze member and guest feedback to anticipate trends and refine product selection.
• Ensure pricing, promotions, and displays align with the high standards of the brand.
• Represent Bluejack National professionally in all vendor and member interactions.
• Contribute to operational efficiency by maintaining organized records, supporting retail reporting, and assisting with special projects as needed.
• Attend all relevant operational meetings.
• Perform other job-related duties or special projects as assigned by management.

The following are key responsibilities of the position :

• Personal drive to improve
• Personal Organization
• High level of attention to detail
• High level of communication skills
• Member relations
• Tournament & Event gifting execution at high level
• Accurate & precise billing of all retail related fees in Northstar
• Inventory management of Golf Shop
• Merchandising and display building
• Work in proactive fashion with Members and their needs
• Effectively communicate with Members and staff alike
• Ownership of receiving and merchandising-soft and hard goods
• A team player is a must
• Be coachable
• other duties as assigned

Annual Reviews by Director of Golf along with 30,60, 90 day benchmarking.

Personal Attributes for Success :

• Maintain Professional appearance at all times is required
• Effective communicator
• Coachable individual
• Be a punctual individual
• Be a team player
• Be a self-starter
• Be a motivated individual
• High level of attention to detail is a must
• Lead by example
• Help in creating a fun working environment

ABOUT THE GOLF LEADERSHIP:

We are striving to provide best in class Member experience with care for our teammates & employees, with a very strong focus on our culture. Being a great teammate and supportive to one another is a must. We will practice the "golden rule" and treat others as you would want to be treated.

We are looking to grow & teach professionals for long term career success and professional growth.

You will be joining an experienced team of PGA Professionals and future PGA Professionals.

• Senior Head Professional, Karl Hamilton joined the team within the year and has vast professional experiences to share.
• 1st Assistant Professional, Jakob Sanders has 5 years of Bluejack experience and is a rising star.
• Director of Instruction, Rich Barcelo has been at the club from day one, with over 10 years of Bluejack experience and also played professionally on the PGA Tour.

Bluejackj National Director of Golf - Steve Watt is a PGA Certified Professional in Player Development.

Six-time Section PGA Award winner:

• 2025 - South Texas PGA Merchandiser of the Year Private
• 2021 - Iowa PGA Professional of the Year
• 2021 - Iowa PGA Bill Strausbaugh Award
• 2020 - Iowa PGA Merchandiser of the Year Private
• 2018 - Iowa PGA Professional Development Award
• 2018 - Iowa PGA Merchandiser of the Year Private

Benefits

• Club Holiday fund
• Provided Meals while on duty
• Golf & Practice Privileges
• Health, Vision, & Dental benefits available per club handbook
• 401K
• PGA / LPGA / GBN Dues paid by club
• Golf Shop Discounts